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Engaging Different Perspectives

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In conversation with Susan Lang, CEO of Lime Connect and Daniel Tench, Real Estate Account Manager, TD Bank Group.

Searching for a job can be stressful. For people with disabilities the challenge is often greater, with unemployment rates almost double that of people without disabilities.

TD recognizes and values how unique perspectives make a better workplace and partners with organizations like Lime Connect to leverage the best talent and to open doors of opportunity to all.

Abilities: Susan, can you tell us about Lime Connect, and your role?

Susan: I am the founding President and CEO of Lime Connect. Over a decade ago, we noticed that there was a significant gap in the disability talent space among university students and alumni. For individuals with disabilities, the corporate recruitment process can be extremely intimidating. Many students will not attend employer receptions because of the fear of employers not wanting to or willing to accommodate. We started Lime Connect to connect the pool of high potential, sharp students and professionals who want to have great careers. We prepare them with coaching, webinars and connect them with partners, like TD.

Abilities: What makes Lime Connect unique to support candidates with disabilities in their career search?

Susan: We provide everyone who is a part of the Lime Network access to all resources, including webinars, networking, and advice, such as whether and when to disclose. We also focus a lot of time on our receptions where our partner organizations attend to meet with potential employees. Our goal is to make it personal and build relationships with everyone in the Lime Network.

Abilities: Daniel, can you tell us about yourself and how you got involved with Lime Connect?

Daniel: I have a mild form of cerebral palsy and dyslexia and was aware of Lime Connect through guidance and accessibility offices in both high school and university. However, my first real involvement with them was at one of the receptions that Susan mentioned. It was a small, intimate event which made it easy to talk about accommodations I would need to help me be successful. The reception was such a great way for me to network with both recruiters and potential employers. In fact, I connected with TD at a Lime Connect reception. I spoke to a TD campus recruiter who was very involved with Lime Connect. I mentioned in conversation that I was interested in real-estate and was then connected with the SVP of the National Real Estate group. He and I chatted for a long time at the reception and then I followed-up with him and he helped me secure my first co-op placement with TD.

Abilities: What drew you to TD?

Daniel: TD recognizes that to be innovative they need to engage different perspectives. They are open minded and innovative when it comes to their focus on talent acquisition and development. My managers are very supportive and there is a dedicated area of the bank that focuses on Workplace Accommodation and Assistive Technologies. I use text-to-speech software and the software was remotely installed on my device with no issues and at no personal expense. I am certainly glad that I joined TD!

Abilities: What is the best part about your job?

Daniel: I learn something new every day. The bank is invested in developing their people and there is opportunity for me to continue to grow my career with TD.

Abilities: Susan, what changes have you seen over the past 10 years in the Canadian talent acquisition space?

Susan: I’ve seen an expanded understanding of what encompasses a disability. In the past, there was a lot of focus on physical disabilities but I’ve seen a real shift in the depth and breadth of understanding of disabilities. Companies are also realizing how disability can be a real asset. For example, a person who is dyslexic may have excellent strategic thinking skills; a person with ADHD may have an entrepreneurial advantage; and a person who is blind may have incredible planning skills as they have had to navigate the world in a different way and are able to think ahead and translate that into the workplace.

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Canadian Abilities Foundation

The Canadian Abilities Foundation (CAF) is a registered Canadian charity. CAF was founded in 1986 and has since been a national leader and partner with other organizations and governments on various projects related to disability and communications.

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Canadian Abilities Foundation envisions an inclusive, universally accessible society, where all people belong and are valued. Our mission is to make Canada the most accessible country in the world through advocacy, awareness building and sharing of best practice solutions.

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